Refund policy

Your delight with our creations is our success.

Because our products are food items, we do not accept returns. (Once it leaves our hands, we can’t safely restock it—Captain’s orders.)

That said—if something isn’t right, we’ve got you covered.

If your order arrives:

Please contact us within 7 days of delivery, and we’ll make it right with a replacement or refund.

Email: Christy@captaincrazysnuts.com
Phone/Text: 305-942-9214

(Photos of the issue help us fix things faster—but no stress, we’ll guide you.)

We stand behind every batch we make. If there’s a problem, we’ll fix it—fair and square.