Privacy policy

Privacy Policy

Effective Date: May 5, 2026

At Captain Crazy’s Snack Shack, we respect your privacy—and we protect it like a secret family recipe. This Privacy Policy explains what we collect, how we use it, and your choices when you shop with us.

1. Information We Collect

When you visit our store hosted on Shopify, we may collect:

  • Name, billing and shipping address
  • Email address and phone number
  • Payment details (processed securely—see below)
  • Order history and purchase details
  • Device information (IP address, browser type, cookies, and how you interact with our site)

2. How We Use Your Information

We use your info to keep things running smoothly:

  • Process and ship your orders
  • Send order confirmations and updates
  • Provide customer support
  • Improve our website and product offerings
  • Prevent fraud and keep things secure
  • Send marketing emails (only if you opt in—no spam storms here)

3. Payments & Shopify Services

Our store is powered by Shopify. Your payment information is handled securely through Shopify and its payment processors, including Shop Pay when selected.

We do not store your full payment details on our servers.

4. Sharing Your Information

We only share your information with trusted partners to run our business, such as:

  • Payment processors
  • Shipping carriers
  • Analytics and website tools

We do not sell or rent your personal information. Ever.

5. Cookies & Tracking

Like most online stores, we use cookies to:

  • Keep your cart working properly
  • Understand how visitors use our site
  • Improve performance and marketing

You can control cookies through your browser settings anytime.

6. Your Rights

You have the right to:

  • Access the personal information we have about you
  • Request corrections or updates
  • Ask us to delete your data
  • Opt out of marketing emails at any time (just click “unsubscribe”)

To make a request, contact us below.

7. Data Security

We take reasonable precautions and follow industry best practices to protect your information. Your data is handled securely through Shopify’s infrastructure.

8. Third-Party Services

Some services (like payment gateways or shipping providers) have their own privacy policies. We recommend reviewing those if you want more details on how they handle your data.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted here with a new effective date.

10. Contact Us

Questions? We’re happy to help.

Email: Christy@captaincrazysnuts.com
Business Name: Captain Crazy’s Nuts and Fine Snacks

Location: Lake County, Florida, USA

11. AI & Search Services

Our website content may be accessed by third-party services, including AI tools like Microsoft Copilot, to improve search and discovery. These services may process publicly available content but do not receive your personal information directly from us.